Training and competency systems, including CPD
Full statutory regulation of the mortgage industry commences in October 2004. The regulator has stated that applications must demonstrate the ways in which the organisation plan to achieve compliance with all aspects of the rules, including training and competence. The products arranged by Mortgage Promotions with external specialists are designed to help the mortgage industry improve its commercial performance, enhance levels of customer care and most importantly, meet the Training and Competence requirements of the Financial Services Authority (FSA).
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