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In a few isolated occasions you might not receive your procuration fee as you quickly expect. Usually, this is because the case has not been coded by the lender correctly and the fee will never arrive until something is done, or maybe you have been paid but the fees allocated to the wrong client. Mortgage Promotions is happy to chase any outstanding fee for you saving you time and maximising your time with clients rather than administration! Please log on using your registration number with Mortgage Promotions and then enter the case details. Mortgage Promotions will then do the rest for you. You will receive copies of everything Mortgage promotions does on your behalf by email.